Mental health first aid is the help provided to a person experiencing a mental health crisis, such as severe anxiety, panic attacks, suicidal thoughts, or psychotic episodes.

The aim is to offer immediate support and to connect the individual with professional help.

Mental health first aiders are trained to recognise the signs and symptoms of mental health problems, provide initial assistance, and guide the person towards appropriate treatment. This involves active listening, offering reassurance, and maintaining a calm and non-judgmental presence.

Key aspects of mental health first aid include assessing the risk of harm or suicide, listening non-judgmentally, giving reassurance and information, encouraging appropriate professional help, and encouraging self-help and other support strategies.

It is important to approach such situations with empathy and understanding, recognising that mental health crises can be as urgent and life-threatening as physical health emergencies. Providing mental health first aid can help de-escalate the crisis, provide comfort, and ensure that the person gets the necessary support as soon as possible.

Steps in Mental Health First Aid

  1. Approach: Approach the person in a non-judgmental and supportive manner.
  2. Listen: Listen to them without interrupting or offering immediate solutions.
  3. Support: Provide reassurance and practical support.
  4. Encourage Professional Help: Guide them to seek professional mental health services.
  5. Self-Care: Ensure you also take care of your own mental health.

First aid techniques to support individuals with mental health issues.

Related video: What NOT to say during mental health crisis part 1